Basic Wrecker Operations
"Basic Wrecker Operations" training is a 16-hour, centralized method of receiving mandatory training per Oklahoma Administrative Code (OAC) 595:25-3-1 for wrecker owners, drivers, and operators. Wrecker operators use machinery on the truck to recover and transport vehicles, but they have other duties as well. They are incident responders! And to perform this job safely, effectively, and professionally, an operator must know how to do more than drive a truck.
The first day of the 2-day "Basic Wrecker Operations" training will begin with Traffic Incident Management (TIMS). TIMS is essential for everyone to be able to go home safely each night and will be held during the first 4 hours of the 16-hour Basic Wrecker Operations training.
The next 4-hours, on the first day, will include fundamental knowledge of required equipment and operating skills that will provide training to prepare an employee to offer minor repairs, emergency roadside towing service when dealing with large repair problems, and regular equipment maintenance. Wrecker operators are "Professionals"! Customer Service includes responding in a timely fashion, showing empathy when customers are upset, speaking professionally, using active listening skills, and showing expertise with a variety of vehicles, maintenance and repairs. In addition to all of the above, operators are required to complete a variety of paperwork, such as a daily log of tow truck inspections, repair activity, travel, mileage logs, and a services rendered report.
The second day of the 2-day "Basic Wrecker Operation" will be hands-on training, in the field, with practical application. Students are required to bring their own tow/wrecker vehicles for skills training as this will enhance their understanding of correct and safe operational skills on equipment that they use daily.
|Dates:||March 23-24, 2018
Check for other dates |
|Meets:||F and Sa from 8:00 AM to 5:00 PM |
|Location:||Okla. City-Metro Technology Centers Rooms F and G |
|Instructor:||Bryan Albrecht |
|Notes:||At the Metro Tech, please park in the south parking lot by the Metro Cafe and enter from the south side of the building.
Note: Students are required to bring their own tow/wrecker vehicles for skills training on the 2nd day.|
Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.
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